Products
pump troubleshooting

FAULT POSSIBLE CAUSE REMEDY
Pump does not start or stops suddenly Mains lead not plugged in correctly Ensure lead is attached firmly at each point
  Defective fuse. Change fuse.
Elite pump – piston does not move/stops moving Piston has come free from its mountings or piston has moved and is touching the sides. Check that piston is properly fitted at the 2 location points, if not push down firmly.
Pump generates little or no suction Milk Collection Set not connected correctly Reconnect Milk Collection Set – firm push fit.
  Connector un-plugged. Put stopper in connector if single pumping
  Check snap-on-lid. Re-fit snap-on-lid.
  Vacuum control knob wrongly set. Set vacuum control knob according to instructions.
  White valve may be torn. Replace valve.
Pump runs, diaphragm not moving Fault valve Remove bottle, place hand over breastshield to make a seal with the pump running at full vacuum. Check that the white valve opens and closes with each stroke.
    Valve remains open – replace it
Leak of milk around Breastshield Flexishield not correctly fitted Check Flexishield is correctly fitted with sealing ridge well into narrow part of shell.
SMB breast pump only: Milk blowback Check whether rubber valve sticking   Check that the rubber valve is opening and closing, if not take off and clean as per instructions

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